Healthcare Marketing Resource Library

GreyMatters: This hospital digital marketing blog provides healthcare digital marketing survey results and hospital digital marketing articles that provide best practices for hospital marketers. Each resource contains invaluable analytics insights from health systems, and articles containing the latest in mobile, social, CRM, physician and patient connectivity and ROI successes.

Healthcare Call Center Times: Healthcare Call Center Times discusses such crucial topics as strategically positioning your call center for maximum advantage in today’s competitive healthcare environment, operating your call center as your organization’s “front face” to the public, and effectively marketing your call center to external and internal audiences. With each issue we keep healthcare call center professionals across the country up-to-date on the latest trends and current news.

CX Insighter: CX InSighter is your hospital user experience guide, with best practice articles on hospital analytics to improve the user experience.