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Sara Foster
Voice Technology: Do You Have a Strategy?
May 29, 2019
Adopting voice technology in healthcare.
Full story
Data and the Patient Journey: Where to Start
May 29, 2019
Collecting marketing data is easier than ever, to the point of seeming overwhelming. For healthcare systems looking for growth and more patients, there isn’t enough time in the day to sift through data searching for the perfect insight — so how do you efficiently pinpoint only what matters and use that to act?
Full story
Marketers Look to Dedicated Teams to Manage Digital Experience
Apr 22, 2019
As customer digital experience becomes more crucial to brands, organizations are shifting the responsibility for digital experience to dedicated teams, according to a new report from Clicktale.
Full story
Haven: Healthcare’s Latest Disruption?
Apr 22, 2019
Almost a year and a half ago, eyebrows were raised en masse at the announcement of a new healthcare venture involving Amazon, Berkshire Hathaway and J. P. Morgan. How has this venture progressed?
Full story
MarTech Implementation Increases, But Marketers Struggle With Some Components
Apr 22, 2019
A recent report on marketing utilization found that marketers are increasing their use of marketing technology (martech) but are still struggling with certain martech applications.
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Healthcare Moves Ahead with Voice Technology Now That Alexa is HIPAA Compliant
Apr 22, 2019
Since the advent of voice technology, healthcare innovators have seen the potential for using the technology in the healthcare setting. However, meeting HIPAA requirements for patient privacy was a sticking point in developing voice applications for patient use. Amazon recently announced that its Alexa voice platform supports HIPAA-compliant services.
Full story
Personalization: From Third Party Data to Zero-Party Data
Apr 22, 2019
Consumers love it when brands cater to them on a personal level, yet they also have concerns about how their personal information is being used.
Full story
Does Your Healthcare Content Deserve to Rank?
Apr 22, 2019
Ranking well for relevant search terms is a great way to bring people to your website and showcase your services and healthcare providers. But ranking at the top of page one for a valuable search term can be difficult.
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